Our Experienced Staff
Our experienced staff deliver the highest quality emergency care for your pets. Route 66 Veterinary ECCC veterinarians and technicians have received extensive training by the finest veterinarians and veterinary technician schools.
From the time you drop off your pet until pick-up, your pet will have the dedicated care of a Veterinarian and Technician team. As a result, rest easy knowing your pet is never without a set of caring eyes on them. Our dedicated staff will keep you up-to-date on your pet's condition and treatment.
Above all, our mission is to create positive change in people's lives through compassionate care for their pets. This philosophy is at the heart of each team member's actions.
Rachael Joyce-Morales, BS
Hospital Director
As the child of a veterinary technician, Rachael grew up within the veterinary community. She has been working in the veterinary field for nearly 20 years and has been a technician for 8 years. Rachael is a graduate of The University of New Mexico with a B.S in Biology and continues her education in other areas.
Emergency/trauma medicine is Rachael’s favorite area of medicine, but she has developed an interest in critical care in recent years. Rachael has a great passion for helping animals of all species and their human counterparts through emergency situations with compassion and patience.
In her spare time Rachael is an avid reader and enjoys PC gaming, practices Jiu Jitsu and spends her time with her husband and their rowdy dogs.
Ashley Reid, DVM
Medical Director
Dr. Reid is a native to New Mexico and is happy to be practicing in the community she loves. She completed her Bachelor’s degree at the University of New Mexico. She obtained her Veterinary Degree from Oregon State University in 2015. After graduation she returned to New Mexico where she completed a rotating internal medicine and surgery internship. It is here she developed a real passion for emergency and critical care medicine. In addition, she enjoys feline medicine, pain management, and soft tissue surgery.
In Dr. Reid’s spare time she enjoys taking her dog, Penny, on hikes and fishing. She dabbles in rock climbing. She also has two adorable black cats, but admittedly “loves cats and loves every kind of cat”.
Elsbeth Centola, DVM
Emergency Clinician
Dr. Centola grew up in the San Francisco Bay Area and beautiful Central Oregon. She completed her Bachelor’s degree with high honors from Delaware Valley University in Pennsylvania majoring in biology with a specialty in zoology and minor in large animal science. She then came back home to obtain her Veterinary Degree from Oregon State University.
Before joining Route 66 she practiced in southwest Virginia and the midwest outside Chicago. Dr. Centola accidentally stumbled into emergency and critical care medicine after several years working as a general practitioner. She gotten hooked and has now chosen to make it her career. She has special interests in diagnostic ultrasound, dentistry and oral surgery and internal medicine particularly endocrine disease. Dr. Centola also has a passion for teaching and client education.
Dr. Centola has lived all across the nation, including Oregon, California, Illinois, Pennsylvania, Washington, D.C., and Virginia, and has traveled to almost every state in between. Her heart has always been in the west and she is excited to be able to call New Mexico her home for the long term.
Dr. Centola lives in ABQ with her husband, her all American mutt and frisbee sensation Juniper, a adorable Welsh Corgi Oakie and two spoiled rotten kitties; Mittens and Splat. In her spare time she enjoys yoga, sampling beer at local breweries, hiking, camping, and doing anything outside with her family.
Gabrielle Woo, DVM
Emergency Clinician
Dr. Gabby Woo grew up in Toronto, Canada, where she obtained a bachelor's degree in chemistry and English literature. She graduated from Cornell University with her DVM in 2017, then spent several years in mixed animal practice in the Finger Lakes area of New York before relocating to the southwest with her engineer husband. Dr. Woo's professional interests include emergency medicine, soft tissue surgery and veterinary education.
Outside of the clinic, Dr. Woo enjoys running mountain trails, practicing yoga, cooking new dishes, painting and photography. She and her husband live in Albuquerque with their trail mutt, Sam, and a calico cat named Corrie.
Avery Rowlison de Ortiz, DVM
Emergency Clinician
Dr. Avery Ortiz is a proud, native New Mexican and was raised in Nambé, NM. When she was 5, her family veterinarian said that she should be a vet when she grew up and the rest is history. She completed her undergraduate education at Grinnell College in Iowa where she received her BA in Biological Chemistry, and she received her DVM at Colorado State University in 2018. Dr. Ortiz then completed a rotating internship in Albuquerque and then continued her post-doctoral training in surgery at specialty hospitals in Buffalo Grove, IL and Mesa, AZ. She spent a year at North Carolina State University as a postdoctoral research fellow where she investigated different pain management options for dogs and cats suffering from arthritis. She joined Route 66 VECC in the summer of 2022 and has been fortunate to expand the hospital's surgical offerings.
Dr. Ortiz loves being a vet because she has the unique opportunity to help you by helping your best friend feel better. She is owned by two Scottish Terriers, Sage and Ivy, as well as three cats: Bogart, Humphrey, and Laurel. When she's not working, she spends her time being bossed around by her two toddlers, exploring with her family, gardening, knitting, and taking photos.
Carla Tayao, LMSW
Veterinary Social Worker
Cam Scott, BS
Technician Supervisor
Michaela Duncan, RVT
Technician Supervisor and Training Specialist
Min Alexander
Client Care Supervisor
Join Our Team
Are you a skilled veterinary medicine professional focused on compassionate care? Are you looking for a new opportunity? We’d love to hear from you! Check for current openings »